Shannon Bond
Stories
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Getting Back To Normal: Big Tech's Solution Depends On Public Trust
Apple and Google are developing a tool that relies on Bluetooth signals, sent by smartphones, to let people know if they may have been exposed to the coronavirus.
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Apple And Google Build Smartphone Tool To Track COVID-19
The tech companies say their software would protect privacy while helping public health officials trace the spread of the coronavirus.
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'Zoombombing' City Hall: Online Harassment Surges As Public Meetings Go Virtual
Racist and pornographic attacks on video conferences are a problem for anyone holding online meetings, but especially for governments and organizations that must make their meetings public.
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Zoom CEO Tells NPR He Never Thought 'Seriously' About Online Harassment Until Now
Eric Yuan says he is willing to make his video-conferencing software harder to use, if that means it will be safer. Zoom is grappling with a wave of online harassment on its platform.
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Gig Workers Struggle To Get Financial Help During Pandemic
Gig companies like Instacart and Uber promise financial assistance to workers affected by the coronavirus. But some workers are finding it hard to get that aid.
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A Must For Millions, Zoom Has A Dark Side — And An FBI Warning
Federal and state law enforcement are asking questions about Zoom's security and privacy policies, as millions flock to the videoconferencing service for meetings, classes and social gatherings.
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Amazon, Instacart Grocery Delivery Workers Strike For Coronavirus Protection And Pay
Amazon workers in New York and Instacart workers nationwide plan to walk off their jobs Monday. They want more access to paid sick leave as well as protective gear and other safety measures.
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Internet Traffic Surges As Companies And Schools Send People Home
People are turning to video streaming and online gaming, while companies scramble to make sure their systems can handle remote workers.
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Uber, Lyft Halt Shared Carpool Service In U.S. And Canada
The San Francisco-based transportation firms say they are acting in line with public health efforts to slow the spread of the coronavirus. Both are still operating their regular ride-hailing services.
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Coronavirus Puts Financial Pressure On Uber Drivers, Other Gig Workers
The outbreak is creating uncertainty for Uber drivers and other gig workers, who face difficult choices about whether to work or stay home and lose their livelihoods.