Harborview Medical Center is turning away all non-urgent patients, and has been for more than a week. The hospital is at 130 percent of its capacity. One big reason: staffing, both at the hospital and in other parts of the healthcare system.
Dr. Steve Mitchell, medical director of Harborview's emergency department, explains what's going on and how the hospital is adapting. We also hear from nurse Nicole Johnson on burnout among frontline healthcare workers.